Shipping policy

Shipping Policy

We aim to make your TeddySips experience smooth from checkout to delivery.

Shipping Method

All orders are delivered through trusted third-party delivery partners. Once your order is confirmed, it will be prepared and handed over to the courier for delivery.

Delivery Areas

We currently deliver within Lebanon.

Processing Time

Orders are typically processed within 1–2 business days after confirmation.

Delivery Time

Delivery usually takes 1–4 business days, depending on your location and the delivery partner’s schedule.

Please note that delivery times may vary during high-volume periods, holidays, or due to external factors beyond our control.

Shipping Fees

Shipping fees are calculated at checkout and may vary based on location and delivery provider.

Responsibility & Risk

Once an order has been handed over to the delivery company, responsibility for transit lies with the courier. However, we remain committed to supporting you in case of delivery issues.

Incorrect Address

Please ensure your delivery details are accurate. TeddySips is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Damaged or Missing Orders

If your order arrives damaged or incomplete, please contact us within 24 hours of delivery with clear photos, and we will assist you accordingly.